Leadership Goals: To better manage conflict in leadership positions
Resolving - Conflict or Controversy?
Objectives:
- Recognize the difference between controversy and conflict
- Use "I" messages
- Practice active listening skills
- Apply conflict management and resolution skills in controversy and conflict situations, respectively.
- How are "I" messages and active listening important to solving conflicts and controversies?
- Why is it important to determine if a problem is a conflict or a controversy?
- How did it feel to reach resolution to leadership situations using "I" messages?
- What would you do differently next time you are in a conflict or controversy?
Perfect Perceptions?
Objectives:
- Better understand how individuals can view the same situation in different ways.
- How can seeing something in a different light be useful?
- How might looking at how others view a situation increase your own skills in dealing with others or resolving conflict?
Take a Stand Towards Conflict
Objectives:
Reflection Questions:
- Compare and discuss your attitudes concerning conflict with those your peers.
- Evaluate your positions regarding conflict.
- Better understand the positive and negative attributes of conflict.
- Related conflict attitudes to life situations.
Reflection Questions:
- What did you learn about your attitudes concerning conflict?
- Did group members basically share the same opinions, or was there a wide disparity in beliefs? Why?
- How has your view of conflict changed?
- How do your views of conflict affect your conflict management strategies?
- How might you deal with conflicts differently now?